If you’re going to go on a racist tirade about a customer, you probably shouldn’t leave it as a voicemail on their phone.
Two Papa John's employees were fired after they butt-dialed a customer and left a voicemail full of racial slurs directed at the customer.
This was a voicemail left on my phone by a Papa John's Pizza employee. This is highly offensive, derogatory, and ignorant. I am appalled that there were no managers or supervisors (the managers and/ supervisors may even be the ones speaking throughout the recording...who knows) from stopping this kind of conversation in the work place. Everybody has a right to their opinions, however, there is a time and place to express them. As an African-American in this community and also someone who has always tipped their Delivery Drivers 21%+, I am disgusted entirely by this conversation. Instead of focusing on "better ingredients" and "better pizza", they should prioritize "better integrity" and "better people" on the top of their 'to-do list'.
John "Papa John" Schnatter responded to the controversial phone call on Facebook on Monday.
Papa John's Facebook fans have lauded Schnatter for how he's handled the controversy.