13 Crazy Stories About Customers Trying To Return Worn, Altered, And Stained Clothing

Turns out, if you fuss enough and in just the right way, sometimes you can return gross, old stuff stores aren't technically supposed to accept back. Anonymous associates from shops around New York City share stories of the craziest merchandise return attempts they've ever dealt with.

White House Black Market

White House Black Market

Policy: Returns must be made within 60 days of purchase. Items must be unworn and unwashed.

Source: lollieshopping.com

Plea: "One woman tried to return a pair of jeans that she had purchased a while ago. There was no receipt, no tag and there were stains all over the crotch area — lots of different colored stains, too. She said the stains weren't hers, and that her roommate had borrowed them without asking... Looking back, I wish I had worn gloves or something."

Verdict: Rejected.

BCBG Max Azria

BCBG Max Azria

Policy: Return items within 10 days for store exchange. No refunds, except for online purchases.

Source: s3-media1.ak.yelpcdn.com

Plea: "It was around Christmas, and this woman came in, crying and begging for her money back. We told her our policy, and she eventually left. The next day, she came back and called the cops."

Verdict: Accepted.


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